🔒 Return & Refund Policy – NatuFragance

All Sales Are Final

Due to the nature of our products and for hygiene and safety reasons, all sales are final.

We do not accept returns, exchanges, or refunds once an order has been placed and shipped.

Fragrances are personal-use products and cannot be resold once opened or handled.

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Damaged or Incorrect Items

If you receive:

• A damaged product

• A defective item

• The wrong item

Please contact us within 48 hours of delivery at:

📧 natufragancereal@gmail.com

Include:

• Your order number

• Clear photos of the item and packaging

We will review the case and offer a replacement if applicable.

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Shipping Issues

NatuFragance is not responsible for:

• Delays caused by carriers

• Lost packages marked as delivered

• Incorrect addresses entered at checkout

Please ensure your shipping details are correct before completing your purchase.

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Order Cancellations

Orders cannot be canceled once processed or shipped.

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Contact

For any questions regarding your order, please contact:

📧 natufragancereal@gmail.com