Política de envío
Order Processing Time
All orders are processed within 1–2 business days (excluding weekends and holidays).
Once your order is shipped, you will receive a confirmation email with tracking information.
Shipping Rates & Delivery Time
We currently ship within the United States only.
Standard Shipping
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Delivery time: 3–5 business days
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Flat rate: $7.99
Free Shipping
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Free standard shipping on orders over $100
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Delivery time: 3–5 business days
Delivery times are estimates and may vary depending on carrier delays or peak seasons.
Shipping Carriers
We use trusted carriers such as:
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USPS (Ground Advantage)
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UPS (Ground)
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FedEx (Ground)
Due to the alcohol content in fragrances, all shipments are sent via ground services in compliance with shipping regulations.
Order Tracking
Once your order has shipped, you will receive a tracking number via email.
Please allow up to 24 hours for tracking updates to appear.
Shipping Restrictions
We do not currently ship internationally.
Perfumes are shipped via ground transportation only due to safety regulations.
Damaged or Lost Packages
If your package arrives damaged or is lost in transit, please contact us within 48 hours of delivery at:
We will investigate and assist you as quickly as possible.
Incorrect Shipping Address
Please ensure your shipping address is correct at checkout.
NatuFragance is not responsible for orders shipped to incorrectly entered addresses.